Brighton Handyman Co is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use and protect your personal data when you visit our website or contact us.

1. Who We Are

Brighton Handyman Co provides handyman and property maintenance services throughout Brighton & Hove and the surrounding areas.

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us using the details provided on our Contact page.

2. Information We Collect

We may collect the following information:

• Your name

• Email address

• Telephone number

• Property address (where required to provide a quotation or carry out work)

• Details of your enquiry

• Any information you choose to provide when contacting us

When you visit our website, we may also automatically collect:

• IP address

• Browser type

• Device information

• Pages visited

• Website usage statistics through analytics tools

3. How We Use Your Information

We use your information to:

• Respond to enquiries

• Provide quotations

• Arrange appointments

• Carry out handyman services

• Communicate with you regarding your booking

• Improve our website and services

• Meet our legal and accounting obligations

We will only use your personal information where we have a lawful basis for doing so under UK GDPR.

4. How We Store Your Information

We take reasonable steps to protect your personal information from unauthorised access, loss or misuse.
 

Your information may be stored securely through our website provider (Wix), email provider and business administration systems.

We only keep your personal information for as long as necessary to fulfil the purposes for which it was collected or to comply with legal obligations.

5. Sharing Your Information

We do not sell, rent or trade your personal information.

We may share your information with trusted third parties only where necessary, such as:

• Payment providers

• Accountants

• Website hosting services

• IT support providers

• Legal or regulatory authorities where required by law
   

Any third parties processing your information are expected to handle it securely and in accordance with applicable data protection laws.

6. Cookies

Our website may use cookies to improve your browsing experience and help us understand how visitors use our website.

Cookies may be used for:

• Website functionality

• Analytics

• Security

• Performance monitoring
   

You can control or disable cookies through your browser settings. Some website features may not function correctly if cookies are disabled.

7. Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of your personal data where appropriate

• Object to certain types of processing

• Restrict how your information is processed

• Request transfer of your information where applicable

• Withdraw consent where processing is based on consent
   

To exercise any of these rights, please contact us.

8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

9. Security

We take appropriate technical and organisational measures to help protect your personal information. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legislation or our business practices. Any updates will be published on this page.

11. Contact Us

If you have any questions regarding this Privacy Policy or how we process your personal information, please contact:

Brighton Handyman Co

Email: brightonhandymanco@gmail.com

Telephone: 07825834958

If you are unhappy with how we have handled your personal information, you also have the right to complain to the Information Commissioner's Office (ICO).

Website: www.ico.org.uk

Telephone: 0303 123 1113